Shipping policy
Orders + Payment
Order Processing:
Due to Covid-19, order processing and shipping may be delayed. You will receive a shipping confirmation as soon as your order is shipped. We try to place orders as soon as possible, orders placed before noon are shipped the same day, excluding weekends. All standard orders will ship within 3-5 business days. We thank you for your patience + apologise for the inconvenience.
All products are subject to availability. Once an order is placed, you will receive an email confirmation about your order. Upon your order being approved and processed for shipment, you will receive a second email containing your tracking number along with confirmation your order has shipped.
Cancellations:
Please review all information carefully before placing your order, as we are unable to make changes after your order has been placed. Please contact akurathelabel@gmail.com to request order cancellation if needed.
Accepted Methods of Payment:
Visa
Mastercard
American Express
Discover
Apple Pay
Google Pay
PayPal
Klarna
Shipping
We are shipping from Indonesia at the moment and there for have higher shipping costs.
We offer FREE standard shipping on all orders within Indonesia. (estimated 3-5 business days)!
International – When buying above $65 we offer shipping for $14/ €9 Flat rate + taxes and duties. When buying above $200/ €130 we offer FREE SHIPPING + taxes and duties.
Singapore - We offer shipping for $S 8 / €5 Flat rate + taxes and duties. When buying above $200/ €130 we offer FREE SHIPPING + taxes and duties.
Please note that all orders are shipped DHL and therefore cannot be shipped to P.O. Boxes or APO/FPO Addresses.
We observe all national holidays.
Akura the Label is not responsible for delays in shipping or delivery due to forces outside of our control such as carrier issues or inclement weather.
Shipping Restrictions:
P.O. Boxes, APO/FPO Addresses, Russia
International
All orders outside of the Singapore and Indonesia are considered International Orders.
International Shipping: DHL $14/ €9 Flat Rate + taxes and duties.
Starting 22/2/2022, we cannot accommodate returns or exchanges for international orders at this time.